Privacy Policy

Effective Date: 1 April 2025

At Abel Ceramics, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and purchase our products.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details when you make a purchase.

  • Technical Data: IP address, browser type, device information, and cookies to enhance your browsing experience.

  • Communication Data: Any messages, inquiries, or feedback you send us via our contact form, email, or social media.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil your orders, including shipping and payment processing.

  • To communicate with you about your orders, inquiries, or promotions.

  • To improve our website, products, and customer service.

  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party payment processors, shipping carriers, and website analytics providers.

  • Legal Requirements: If required by law or to protect our rights and business operations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience, track website usage, and improve functionality. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no online transaction is 100% secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access, correct, or delete your personal information.

  • The right to opt out of marketing communications.

  • The right to restrict or object to certain data processing activities.

To exercise any of these rights, please contact us at hello@abelceramics.com

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Abel Ceramics
Email: hello@abelceramics.com
Website: www.abelceramics.com

By using our website, you consent to the terms of this Privacy Policy.