FAQ

How are the pieces made?

All of our pieces are made with the highest quality Australian clay which is then hand crafted into your pieces - they are then dried, sponged and glazed, ready for the kiln!

Where are you located?

Sydney, Australia.

When will I receive my order?

For custom pieces, please allow 6-8 weeks for your order to be made and shipped. Since every piece is handmade and personalised, this timeline allows for the full process - including any kiln mishaps that might require a remake.

All other pieces will be shipped within 4 days of ordering. 

How should I care for my piece?

The glazes we use allow your pieces to be dishwasher safe however, we always recommend hand washing your pieces in warm water for longevity!

Do you offer returns?

We do not offer returns - thank you for your understanding.

What if my order arrives damaged?

In the very unlikely event that your order arrives damaged/ broken, please email hello@abelceramics.com ASAP with images and a replacement will be organised.

Do you offer wholesale?

We do! If you would like to know more, please email hello@abelceramics.com & we can chat more.

Do you offer corporate orders?

Yes! If you would like to know more, please email hello@abelceramics.com & we can discuss ideals.